I comply fully with UK distance selling regulations
All prices quoted are given in Sterling. All transactions shall be conducted in pounds
Full payment to be received & cleared before dispatch
All orders are processed and produced strictly in turn.
Dispatch time is normally around 2 - 4 weeks from the acceptance of an order. Any
unforeseen delays outwith this time will be communicated to you.
All goods shall remain the property of Longline Studio until payment has been received
in full and the goods have been delivered, after which all title and risk for the
goods passes to the purchaser.
Payment types accepted: Cash, cheque, credit/debit card. All card payments are processed
via www.PayPal.com payee name: firstname.lastname@example.org
Longline Studio reserves the right to alter prices without prior notice, with the
exception of prices under the terms of a quotation or after an order has been accepted.
Any order may be cancelled for any reason within 14 days of delivery. In this case
you will receive a full refund of the price you paid, excluding postage, provided
the product(s) are returned in good condition. You will be responsible for return
postage costs, which will not be refunded. If goods are damaged during returns delivery,
a claim against the carrier must be made.
The two companies that I use for distribution are: Royal Mail standard parcels service
and UPS. After dispatch, Longline Studio will not accept any liability for late or
non delivery of orders. Proof of postage and a photographic record of the package
will be obtained for each transaction. Other carriers or services can be arranged
Any claims for loss or damage during delivery must be notified to Longline Studio
and the carrier, in writing within 48 hours of delivery of order. Goods damaged during
delivery must be kept within their packaging for inspection. Longline Studio shall
be discharged from all liability in respect of any claim received outside this 48
Longline Studio warrant that all products offered for sale: Comply with my description
in my online and printed catalogue; and is free from material defect at the time
Longline Studio give no other warranty as to the their fitness for any purpose other
than a static decorative ornament
Longline Studio shall not be liable for any loss or damage expense or injury of any
kind arising out of or in connection with the installation use or failure of the
products supplied by Longline Studio or any defect therein or from any other cause
and whether or not due to acts or omissions of Longline Studio. It is the purchasers
responsibility to ensure that the product is displayed in a safe and secure manner.
Placing an order constitutes acceptance of the full terms and conditions of business.